Author Topic: What Do I Do When I Am Not Getting Weekly Reports?  (Read 2258 times)

TimDaniel

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What Do I Do When I Am Not Getting Weekly Reports?
« on: February 20, 2021, 06:21:43 PM »
There may be several causes for this. 

1) The first thing to check is that your notifications are turned on. Go to My Simplegradebook and check that the notification checkboxes are ticked and that notifications have not been paused or turned off:



2) Make sure that you have a current access code in your account.  Log into your Simplegradebook account and check that you can see your classes.  If you don't see your classes when you log in, ask the teacher for a new access code and enter it using the Classes->Add or Edit Classes menu item.



3) If the above does not resolve the problem, please email support at info@simplegradebook.ca and let us know about the problem.  We can usually resolve any problems quickly.




« Last Edit: February 20, 2021, 06:30:27 PM by TimDaniel »