Author Topic: How Can I Recover a Lost Password and/or Userid?  (Read 1072 times)

TimDaniel

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How Can I Recover a Lost Password and/or Userid?
« on: March 01, 2014, 09:06:17 PM »
If you can't remember your password or your userid, just click on the Password Help button on the login page.

You then get two options - enter your userid, or enter your email address.

If you enter your userid, a new password will be sent to your email.  This changes your old password, so even if you suddenly remember what it is, you'll have to use the new one from the email.  You can change the password once you have logged in.

If you enter your email address, a reminder of your userid will be emailed to you.  Then you can get a new password if you need one using the method above.

If all this fails, just make a new account.  You'll have to get new secret codes to enter from a teacher.  Remember that one code from any class gets you access to all your classes.

« Last Edit: November 14, 2016, 10:58:51 PM by TimDaniel »